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Man with severe toochache

Emergency Dental in Kew

We offer walk-in visits and same-day appointments to those dealing with a serious dental issue.


We get it—life doesn’t always happen the way you’d expect it to. The same can be said for dental emergencies. While it’s not something anyone looks forward to experiencing, it happens—and when it does, we’ll be here for you.

Willsmere Dental is proud to offer focused and effective emergency care when you need it most. We schedule time each day to allot for these types of appointments to ensure we have the ability to fit you in as quickly as possible.

If you’re experiencing an oral issue outside of our regular practice hours, feel free to call us and we can better instruct you on what to do and recommend a course of care until we’re able to see you.

Here are some types of dental emergencies (and how to address them) that we encounter often:

You can take an OTC pain reliever and rinse your mouth with warm salt water to alleviate pain.

Broken dentures

If your denture is damaged, it should be repaired or replaced as quickly as possible. Dentures can be made fairly quickly; so the sooner you make an appointment, the sooner we can make a new denture for you.

Knocked-out teeth

A knocked-out adult (or permanent) tooth should be reinserted as quickly as possible to keep it vital. If possible, place the tooth back into its socket, holding the tooth by the crown, and ensure you don’t touch the exposed root. Then seek dental treatment straightaway.

If you’re unable to place the tooth back into its socket, coat it in saliva or immerse it in milk and bring it with you to the practice.

Chipped or broken teeth

If you have a chipped or broken tooth, it’s important to seek care as soon as possible, particularly if the nerve of the tooth has been exposed, increasing the risk of infection.
Lost fillings
Rarely is a lost filling a true dental emergency, but we encourage you to call our practice to schedule an appointment so a replacement filling can be given.

Infections in the teeth or gums

A dental abscess is a severe and potentially life-threatening condition in which a pocket of pus in the tooth has led to an infection. Before you can get to the dentist, rinse your mouth with salt water several times to alleviate the pain and draw the pus to the surface.

Damaged veneers

Gather the veneer pieces and schedule an appointment at our practice. If your veneer didn’t break, but just came off, your dentist can re-bond it to your tooth. However, if the veneer is broken or cracked, a new one will need to be made.

Oral lacerations from trauma or sports injuries

Use a clean cloth to apply direct pressure to the area that’s bleeding. If swelling is present, apply a cold compress. If bleeding doesn’t stop easily or the bite is severe, go to the dentist or hospital immediately.

Frequently Asked Questions

Do you offer late or early appointments for emergencies?
Yes! In addition to being able to fit you in during our regularly scheduled hours, we can also make ourselves available outside of business hours for issues requiring our immediate attention. It’s best to call us immediately if you’re in this situation, so we can determine how to assist you quickly.

My tooth hurts. Do I need to come in for this?
This depends on a few factors. First, how long has your tooth been hurting? If you’ve had a severe ache for more than 24 hours, it’s best to call our practice and come in for a visit, as it could be a sign of an infection or abscess.

If you’ve experienced any recent trauma to the area, it’s also a good idea to come in and have your mouth examined. If your toothache has only lasted for a few hours, we suggest first trying an OTC pain reliever. If your ache persists longer than a day, please call us.

Should I visit your practice or the hospital?
If you are in severe pain or experiencing blood loss, we recommend you visit your local emergency room as quickly as possible.

Where can I receive emergency dental care?
You can call us first, but if it is out of hours, please contact the Royal Dentist Hospital.

What happens when I call or turn up for emergency treatment?
While we welcome walk-ins and will ensure you are seen as soon as possible, we recommend you call first. We will ask you about your condition, pain or injury so we can determine how to prioritise your care.

How long do I need to wait?
It depends on the severity of your dental issue. If you require urgent dental care, we will ensure you receive that within 24 hours.

Will I be added to a wait list?
Yes, we do have a wait list. Please call our practice, and we will try to see you within hours or the following day/week depending on the severity of your dental emergency.

What should I expect during my appointment?
The dentist will aim to reduce or stop your pain as quickly as possible. If we find that you have multiple dental problems, we will address the most serious one during your emergency appointment.

What is the cost?
There is no difference in cost if you have a dental emergency, whether it’s on a weekend or after hours, and will vary depending on your health insurance cover. Please know that we take all patients regardless of their insurance.

How soon should I see a dentist?
Most injuries to the mouth should be treated by a dentist as soon as possible. Getting an emergency dental appointment within 30 minutes can make the difference between saving or losing a tooth.

Most dentists reserve time in their business hours for possible emergency dental problems, so explain the full condition to the staff, so they can fit you in immediately.

How can you prevent a dental emergency?
There are simple precautions to help prevent certain injuries to the teeth. When participating in sport or recreational activities, always wear a custom-made mouthguard designed and fitted by a dentist. Make sure you come to your 6-monthly visits to prevent serious issues, like root canals, if left not treated. Practicing good oral hygiene is important too.

If you’re currently experiencing something from the list above, we recommend calling us to book an appointment straightaway. The quicker you can get into our practice, the faster we can bring you out of pain and restore comfort, as well as ensure your oral health hasn’t been compromised.



Please note:

We can safely operate and perform dental emergency treatments while maintaining high sanitation in the practice due to Covid-19. Your health and wellness, along with the safety of our team members, are our top priority. If you’ve recently been diagnosed with Covid-19 or are experiencing flu-like symptoms, we ask you to let us know before entering the practice for your appointment.


Schedule Your Visit Today

If you’re dealing with an emergency, we’re here to help. Simply contact our practice to book an appointment today. We look forward to assisting you. As a reminder, we offer walk-in visits and same-day appointments to those dealing with a serious dental issue.
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* Any surgical or invasive procedure carries risks. Before proceeding, you should seek a second opinion from an appropriately qualified health practitioner.


Emergency Dental Kew, Kew East, Hawthorn VIC | (03) 9853 1800